Whether you want to improve your existing IT infrastructure, migrate safely and securely to a Cloud-powered modern workplace, or minimise IT downtime – we have a team of world-class industry experts who are dedicated to achieving that.
Our expert team offers the right support tailored to your own business needs, ensuring that your entire IT infrastructure aligns with your business goals. As businesses and systems are continuously changing, we ensure that your platform is regularly updated as well. This is why we tailor services to suit you – whether you’re looking to fully outsource your IT, or you are looking for experienced managed IT service providers to work within a co-source capacity alongside your existing teams and suppliers.
Key Features & Benefits
We deliver a comprehensive stack of fully secure Managed IT Services based upon Microsoft Cloud solutions. Combining creativity and technology into a single platform to help fuel innovation and drive your business growth. We begin with a free and comprehensive IT solution assessment. Followed by an IT operational maturity assessment which benchmarks your business’s current and desired state of IT operational maturity using both ITIL and the Microsoft Operations Framework. Your dedicated Service Delivery Manager will provide a clearly defined action plan which helps you to realise your business goals in the form of a comprehensive Service Delivery Plan.
Remote Monitoring
Our Remote Monitoring tools allows us to support you in real-time so we can prevent issues when they are molehills rather than mountains.
Service Desk Support
Our local team based in Belfast are here to assist your organisation, delivering world class excellence, working to strict KPIs and compliance.
End User Compute
From workplace transformations to day-to-day support and management of your End User Compute environments.
Infrastructure Management
Our infrastructure Management team monitor and manage your infrastructure availability, performance and health.
Anti Virus Management
New threat patterns require a different approach. We take protection to the next level with Endpoint Detection and Response.
Software Management
Fine tune your patch management policies to prevent cyber attacks and optimise system performance.
Backup & Recovery
Protect your business’s digital assets and data with our integrated and fully managed backup and recovery services.
Mobile Device Management
We make mobile device management more efficient and help to reduce risk with fast, automated set up and maintenance of your mobile fleet.
IT Consultancy
Providing Consultancy services that work as fully outsourced , or collaboratively co-source alongside your existing resources. We deliver a service that enhances your business.
Asset Management
We provide effective management of your IT Assets, which forms a crucial aspect of your Cybersecurity plan.
Customised, process-driven and expertly delivered.
Managed Services are designed to improve delivery of your IT operations while reducing costs.
For some companies, IT systems managed in-house can become a burden, tying up resources and incurring additional costs. Other companies may lack the in-house resources and expertise to manage the tasks themselves. In either scenario, outsourcing all or some of your IT management will ease the burden on your IT resources allowing greater flexibility for staff to focus on delivering core business services to your customers.
Having a reliable and efficient IT infrastructure is critical to maximising staff productivity, increasing revenues, adhering to legislative requirements, and ultimately delivering profitable goods and services to your clients.
Managing IT infrastructures requires specialist skills, covering a broad range of technical and professional disciplines. We solve this business challenge for both public and private sector organisations by providing flexible, professional, and tailored IT Managed Services – in a nutshell, we run your IT so you can run your business.
All our services are underpinned by our expertise in systems management, monitoring and support. What differentiates us is the way we deliver those services and tailor them to specific customer requirements every time.
We work with you and will evaluate your needs to allow us to become an extension of your team and remove the headache of the day to day management of your IT system. We know how to help create a strategy that will align with your overall arching business goals and enable your workforce by delivering, monitoring and maintaining the applications and workloads they need, where and when they need them.
We make digital transformation a reality.
Transforming IT operations with KBS gives your organisation the power to turn IT into a competitive business advantage. With increased speed and agility, you can optimise IT services, deliver new services and applications faster, and bolster the time employees spend serving customers up to 140% more effectively.
